Alice21 Studio – Skirk COS Hornet Hollow Knight

Step-by-Step Purchase Process
1. Browse & Search
Explore products and select your preferred item.

2. Payment Options
Choose between deposit (partial payment) or full payment upfront.

3. Checkout
Complete the checkout process.

4. Address & Contact
Accurately fill in your shipping address and phone number. Errors may delay delivery, requiring you to contact local couriers directly.

5. Payment Methods
Use PayPal or credit card to finalize payment.

6. Product Confirmation
Once the product arrives at our warehouse, we’ll contact you via WhatsApp or email to confirm details, share photos, and discuss shipping options.
- Final payment is due after shipping costs and logistics are confirmed.

7. Refund Policy
If shipping costs are overcharged, we’ll refund the difference.

8. Delivery & Inspection
Track your shipment and inspect the product upon arrival.
- Critical: Record an unboxing video. Report issues immediately via WhatsApp for resolution.

9. Post-Purchase
- Leave a review to support our team.
- Participate in holiday reward programs, where past reviews qualify for discounts.